Frequently Asked Questions
It takes about 2-5 days to fulfill an order before it is shipped out. This is due to each artwork being printed after it has been ordered.
The shipping time depends on your location, but can be estimated as follows:
Canada: 2-6 business days
USA: 3-6 business days
International: 3-14 business days
Please note some international locations may take longer to deliver.
Please check the following before reaching out about your order:
- Check your shipping confirmation email for any possible mistakes in the delivery address
- Ask or call your local post office if they have your package or if they left a pick up slip
- Check with your neighbors in case the courier left the package with them
If there is a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
We’re so sorry if the product you ordered arrived damaged or is the wrong item. Please email us at ashleyyamakawa@gmail.com within a weeks' time with photos of the damaged product and your order number.
We’ll get back to you as soon as possible!
Our printing partners have facilities worldwide and will do their best printing in the country you order from.
There is still a chance additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office.
Customs policies vary between every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.